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Frequently Asked Question
General Question
Got questions? We’ve got answers! Here’s everything you need to know before booking your adventure with Hey Driver
What services does Hey Driver offer?
Hey Driver specializes in luxury chauffeur and airport transfer services across Germany and major European cities. We cater to both personal and corporate travel needs with professional drivers and premium vehicles.
Which airports do you cover?
We provide transfers to and from all major German airports including Frankfurt, Munich, Berlin, and Hamburg — as well as top airports across Europe such as Paris Charles de Gaulle, Amsterdam Schiphol, Zurich, and more.
Is your service available 24/7?
Yes, our chauffeur service operates 24 hours a day, 7 days a week — including weekends and holidays. You can rely on us for any early morning or late-night travel.
How can I book a chauffeur service?
Booking is easy! You can schedule your ride through our website, by phone, or email. Just provide your pickup and drop-off details, preferred time, and we’ll handle the rest.
Do you offer meet & greet service at the airport?
Absolutely. Our chauffeurs will greet you at the terminal with a name sign, assist with luggage, and escort you to your vehicle for a smooth and personalized experience.
What types of vehicles are available?
Our fleet includes executive sedans, luxury SUVs, and premium vans — all impeccably maintained for safety, comfort, and style.
Do you track flights in case of delays?
Yes, we monitor flight statuses in real-time to ensure timely pickups — even if your flight is early or delayed.
Can I make changes to my booking after it’s confirmed?
Yes, you can make changes to your booking by contacting our support team. We recommend informing us as early as possible to accommodate your request smoothly.
(+49)176-7777-0022
info@heydriver.com
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